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  • Applications
    • Natural gas measurements
      • Natural gas - volume measurement
      • Natural gas - energy measurement / conversion
      • Natural gas - gas quality measurement
  • Hydrogen measurements
    • Hydrogen - volume measurement
    • Hydrogen - energy measurement
    • Hydrogen - gas composition measurement
  • Gas Measurement Products
    • Gas Meter
      • Ultrasonic Gas Meter
        • USM GT400-6P
        • USM GT400-3P
        • RSM 200
      • Turbine Gas Meter
        • TME 400-VCF / TME 400-VMF
        • TRZ 03
      • Gas Volumeter
        • TRZ 03 K
        • TME 400-VC
        • TME 400-VM
    • Gas Analysis Equipment
      • Process Gas Chromatograph PGC 9300
      • Gas Quality calorimeter RGQ 5 / RGQ 3
      • Process Gas Chromatograph RGC 7
    • Volume Corrector
      • Flow Computer RFC 7
      • Flow Computer ERZ 2000-DI
      • Flow Computer ERZ 2000-NG
      • EVC Primus 400
      • EVC EC 900
    • Recorders
      • Measured Value Recording Device Prilog 400
    • Communication Devices
      • Remote Data Transmission Unit DFÜ-NG
    • Analytics by RMG
    • Software
      • RMG - Gas Metering Management
      • RMG - ZFA Remote Data Readout with WICO22
      • Professional Measurement Data Acquisition and Data Delivery
  • Gas Measurement Solutions
    • Gas Quantity Measurement
    • Gas Quality Measurement
  • Service
    • Service Contact
    • Customer Service
    • Mobile Gas Chromatograph
    • High Pressure Test Facility
    • Discontinued Products
  • RMG Academy
    • Seminars and Trainings
      • Seminar A1 - Ultrasonic gas meter
      • Seminar B1 - Flow Computer
      • Seminar B2 - Compact volume corrector
      • Seminar C1 - Process gas chromatograph
      • Seminar D - DSfG bus
      • Seminar C2 - Correlative gas quality measurement
      • Seminar E - Calibration law
      • Seminar G - Data communication
      • Seminar H - Measurement technology for H2 applications
      • Seminar P - Planner seminar
      • Seminar I - Industrial applications
      • Seminar U - Technical updates for test centers
  • Publications
    • Technical Documentation
      • Archive
      • Files for download
        • 3D CAD files - Gas supply unit
        • 3D CAD files - USZ08
        • 3D CAD files - USM GT400
        • 3D CAD files - TRZ03
        • 3D CAD files - TME400VM
        • 3D CAD files - TME400VCF
        • 3D CAD files - TME400VC
        • 3D CAD files - PGC930X
        • 3D CAD files - TRZ 03 K
        • Product information GT400
        • 3D CAD files - RGC 7
        • 3D CAD files - RSM 200
        • Product information TME 400-VCF / TME 400-VMF
        • Product information RGQ 5 / RGQ 3
        • Product information Prilog 400
        • Product information DFÜ-NG
        • Product information ERZ 2000-DI
        • Product information ERZ 2000-NG
        • Product information EC 900
        • Product information Primus 400
        • Product information TME 400-VM
        • Product information TME 400-VC
        • Product information TRZ 03 K
        • Product information TRZ 03
        • Product information PGC 9300
        • Product information USZ 08
        • Product information ENCO 08
        • Discontinued Products
        • Product information RSM 200
        • Product information RGC 7
        • Product information RFC 7
    • Tech Notes
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      • Meter sizing
      • Calculations according to ISO 6976
    • Newsletter
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  • Service
  • Customer Service

The excellent customer service of RMG

RMG not only provides you with high quality products, but also places great importance to excellent and highly available customer service.

Service oriented solutions

As the global gas industry develops rapidly, consumer expectations of service levels are also changing significantly. To meet the growing demand for gas metering services, our goal is to create service-oriented operations that build dynamic and lasting relationships with our customers.
Our service hotline will help you immediately:
+49 6033 897 897
08:00 - 16:00 Uhr

Qualified personnel

With the knowledge gained from decades of experience, RMG's technical customer service is at your disposal as a qualified and reliable partner. Our certified customer service is specially trained and fully familiar with the tasks and functions of the plants and equipment. This ensures that maintenance work is carried out professionally and competently.

Service vehicles

Our vehicles are equipped with all the tools, aids and spare parts required for on-site maintenance to help you quickly and efficiently.

Maintenance contracts

With our maintenance contracts we ensure that the maintenance periods specified in the DVGW rules and regulations are adhered to. Your individual needs are taken into account equally.

Documentation

So that you never lose track, our service and maintenance reports document the work carried out on components, assemblies and systems. In this way, special features are identified and can be processed accordingly.

Spare parts service

To ensure that your request is processed quickly and repairs can be carried out directly, our spare parts service stores all carry parts in sufficient quantities.

Repair Department

We offer you a repair department for proper maintenance and repair work as well as device conversions directly at the manufacturer. The devices pass through the test facilities set up for production under the supervision of the quality assurance department.

Quality Management

Our technical customer service also includes quality management, which is certified on the basis of DIN EN ISO 9001 by DQS and DVGW.

Safety, health and environmental protection management system

RMG always acts in accordance with the principles of safety, health and environmental protection and is certified according to the SCCP checklist (unrestricted certification petrochemicals) of the "Safety Certificate Contractors" (SCC) regulations.

These are the components used in RMG systems

In addition to measuring and analysis instruments, RMG offers you software for complete data backup and evaluation. Whether gas analysis, revaluation or registration: You will find what you are looking for with us.
Our gas measurement technology

Do you have any questions about our

Customer Service

Feel free to contact us if you have any questions or need help. Our staff is always there for you.
+49 (0) 6033 897-0
info@rmg.com
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Gas Measurement Technology
  • Gas Meter
  • Gas Analysis Equipment
  • Volume Corrector
  • Recorders
  • Communication Devices
  • Analytics by RMG
  • Software
Gas Systems
  • Gas Quantity Measurement
  • Gas Quality Measurement
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  • Gas Quantity Measurement
  • Gas Quality Measurement
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RMG Messtechnik GmbH
Otto-Hahn-Straße 5 35510 Butzbach Germany
+49 6033 897 0